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Stakeholder Feedback Survey

As a Responsible Care Partner, we are dedicated to providing our customers with quality services. We want your feedback to help us continually improve our service to you. This survey is designed to determine both the level of importance of criteria used in selecting a carrier and how HazMat has performed for you in those same areas of importance. The feedback you provide will help us prioritize improvement initiatives throughout the coming months. Please take a few minutes to review and complete the survey below. Our Team thanks you in advance for your participation.

Please rate the following in their importance to you, with (6) being very important.

Carrier’s environmental, health, safety, security, and regulatory compliance performance
Regulatory support and guidance availability
Driver knowledge, appearance and performance
Equipment quality and performance
On-time reliability for pickups and deliveries
Invoice timing and accuracy
Overall ease of doing business
Cost of services

Please rate how you view HazMat's performance in those same areas of importance with (6) being outstanding and (0) being very poor.

Hazmat’s environmental, health, safety, security and regulatory compliance performance
Additional Comments:
Hazmat's regulatory compliance performance
Additional Comments:
Hazmat's regulatory support and guidance availability
Additional Comments:
Hazmat’s driver knowledge, appearance and performance
Additional Comments:
Hazmat's equipment quality and performance
Additional Comments:
Hazmat's on-time reliability for pickups and deliveries
Additional Comments:
Hazmat's invoice timing and accuracy
Additional Comments:
Hazmat's overall ease of doing business
Additional Comments:
Hazmat's cost of services
Additional Comments:

General Information

General Comments
Company Name
Your Name
Primary HazMat Contact(s)
Phone
Email

Please call our Customer Service Department at (716) 827-7200 for any additional comments you might have or email at StakeholderFeedback@HazMatInc.com
New Village Industrial Park | 60 Commerce Drive | Buffalo, NY 14218-1040 | Phone: (716) 827-7200 | Fax: (716) 827-7217        Tell-A-Friend | Site Map